Announcing Line Me Up - An Open-Source Waitlist Management System
The Line Me Up project is an open-source waitlist management software designed for restaurants and retail stores. It aims to simplify the process of handling customer queues by offering a self-service approach for both customers and staff.
Quick video intro: https://www.youtube.com/watch?v=p1OwccZgKsA
Kiosk Mode
With Line Me Up, customers can easily join the waitlist through a self-serving kiosk or a browser in their own device, eliminating the need to interact with staff just to get in line. This reduces the workload on staff and provides a more convenient experience for customers.
Station Mode
The system supports a station dashboard that allows multiple staff members to manage the waitlist simultaneously. Staff can view the current queue, call out customers, and mark them as served, all from a single interface. This helps to streamline the process and ensure that customers are served promptly.
Public Waitlist Screen
Additionally, Line Me Up features a real-time waitlist status page that is displayed on a public screen. This allows customers to stay informed about their position in the queue without needing to check in with staff, reducing uncertainty and improving transparency.
Being an open-source project, Line Me Up is available for customization and further development by businesses and developers. The goal is to provide a flexible, adaptable tool that can be tailored to fit different use cases and contribute to ongoing improvements in queue management.
The project is available on GitHub at https://github.com/calvincchan/line-me-up, and contributions or feedback from the community are welcome.